Terms and Conditions

Introduction

Diriyah Gate Company Limited (“DGCL”) is a limited liability company with registration number 1010648801 incorporated under the laws of Saudi Arabia. Please read these Terms and Conditions ("Terms") carefully before accessing and using the diriyah.sa website ("Website") owned and operated by DGCL ("us", "we" or "our"). Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Website, you agree to comply with and be bound by these Terms which govern DGCL’s relationship with you in relation to this Website. If you disagree with any part of these Terms, then you must not use the Website. These Terms and DGCL’s privacy-policy">privacy policy are an integral part thereof to be read and interpreted with it.

Intellectual Property Rights

We own or control all the intellectual property rights and materials contained in this Website, and all such rights are reserved. All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on the Website belong to DGCL and/or third parties. All such rights are reserved. Nothing in these Terms grants you a right or license to use any trademark, design right or copyright owned or controlled by us or any other third party except as expressly provided in the Terms. You must not: 

  • republish material from this Website (including republication on another website), sell, rent or sub-license material from the Website; 

  • show any material from the Website in public; and 

  • reproduce, duplicate, copy or otherwise use material on this Website for a commercial purpose. 

The Content

In these Terms “Content” means material (including without limitation text, images, audio material, video material and audio-visual material, graphics, artwork, computer codes, trademarks, visual interface, user interface, logos, any downloads) submitted to or published on this Website, for whatever purpose. 

Unless explicitly expressed in these Terms, no part of the Content may be republished, publicly displayed, copied, posted, uploaded, translated, encoded, distributed, in any way or by any means, including mirroring, without DGCL’s express prior consent. 

DGCL reserves the right to edit or remove Content submitted by you to this Website or stored on DGCL servers or hosted or published on this Website. You grant us a non-exclusive, perpetual, irrevocable, worldwide, sub-licensable and transferable license to use, reproduce and exploit any Content submitted by you. 

We welcome relevant, respectful comments, but we are not responsible for, and do not endorse comments posted on this Website. You accept all risks associated with the use of any messages, information or content associated with this Website, including any reliance on their accuracy, completeness, or usefulness. We are not liable for any errors or omissions in this Website, or for any losses or damages incurred as a result of this Website. We reserve the right, but do not have any obligation, to review and moderate comments, and we may delete, move, or edit messages that we, in our sole discretion, deem abusive, defamatory, profane, obscene, in violation of applicable copyright or trademark laws, in violation of any applicable law, in violation of these Terms or DGCL’s privacy policy, or are otherwise deemed by us to be unacceptable. If you decide to provide us with relevant, respectful comments, you give us the right to edit your comments and to republish them without compensation to you or any other person. By providing comments, you warrant that you have the right to provide the information and that all moral rights in the uploaded materials have been waived. Since you intend for your comments to be public, you understand that you have no expectation of privacy in those comments. If you decide to provide a comment, there can be a time lag and your comment might not be posted at all, especially if it violates these Terms or applicable law, or if it is repetitive of other comments received. We retain comments for three (3) years.

Prohibited Actions

You agree not to: (a) access or use the Website by means of any automated program, expert system, electronic agent or “bot,” nor give any person or entity access to the Website by such means; (b) decompile, reverse engineer, disassemble, modify, reduce the Website to human perceivable form or create derivative works based upon the Website or any part thereof; (c) disable any licensing or control features of the Website; (d) “frame” the Website or any portion thereof or otherwise cause the Website or its contents to appear to be provided by anyone except DGCL; (e) introduce into the Website any virus or other code or routine intended to disrupt or damage the Website (as further described below), or alter, damage or delete any Content, or retrieve or record information about the Website or its users; (f) merge the Website or Content with another program or create derivative works based on the Website or Content; (g) remove, obscure, or alter any notice of the copyright or other proprietary legends on the Website or Content; (h) scrape, copy, republish, license, or sell the data or information on the Website if you do so for commercial purposes; (i) sublicense, assign, translate, rent, lease, lend, resell for profit, distribute or otherwise assign or transfer the Content or access to the Website to others; (j) use, or allow the use of, the Website or the Content in contravention of any federal, state, local, foreign or other applicable law, or rules or regulations of regulatory or administrative organizations; or (k) otherwise act in a fraudulent, illegal, malicious or negligent manner when using the Website. Except as expressly provided herein, DGCL and the third parties reserve all rights with respect to the Website, and may pursue all remedies available to them under both civil and criminal laws (and may cooperate with law enforcement agencies) in the event of any violations of these Terms. 

Termination

WE DO NOT GUARANTEE THAT THE WEBSITE, OR ANY CONTENT ON IT, WILL ALWAYS BE AVAILABLE OR BE UNINTERRUPTED. We may terminate or suspend access to all or any part of the Website immediately, without prior notice or liability, for any reasons whatsoever, including without limitation your breach of the Terms. All provisions of the Terms by their nature shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitation of liability. 

No warranties

THIS WEBSITE IS PROVIDED “AS IS” AND DGCL MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES OF ANY KIND, RELATED TO THE MATERIALS CONTAINED ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties. In such circumstances, the above may not apply to you. These warranties are hereby excluded to the fullest extent permissible by law. Without prejudice to the generality of the foregoing paragraph, we do not warrant that: 

  • this Website will be constantly available, or available at all; or 

  • the information on this Website is complete, true, accurate, up to date or non-misleading

Limitation of Liability

To the extent that you are acting as a consumer and only to the extent required by applicable consumer law, please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes. WE EXCLUDE ALL IMPLIED CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS THAT MAY APPLY TO OUR WEBSITE OR ANY CONTENT ON IT. WE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH USE OF, OR INABILITY TO USE, OUR WEBSITE OR USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON OUR WEBSITE. WE SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, DGCL’s liability is limited to the greatest extent permitted by law. 

BY ACCESSING THE SITE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED. 

IN NO EVENT SHALL DGCL OR ANY OF ITS STAFF OR REPRESENTATIVES, BE LIABLE TO YOU FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL OR SPECIAL LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO YOUR USE OF THIS WEBSITE OR THE CONTENT. 

DGCL does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 

INDEMNIFICATION

To the extent permissible under law, you hereby agree to indemnify to the fullest DGCL from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including attorney’s fees) arising out of or in any way related to your breach of any provisions of the Terms. 

LINKS TO OTHER WEBSITES

From time to time this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Each website should be checked for its own terms and conditions of use and privacy statement advising you of its use of your personal information. DGCL is not responsible for the privacy practices or the content of linked websites that are not administered by or on behalf of DGCL.

LINKING TO THE WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. 

You must not establish a link to the Website in any website that is not owned by you. 

The Website must not be framed on any other website, nor may you create a link to any part of the Website other than the home page. 

We reserve the right to withdraw linking permission without notice.

VIRUSES

WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE SECURE OR FREE FROM BUGS OR VIRUSES. 

You are responsible for configuring your information technology, computer programs and platform to access the Website. You should use your own virus protection software.  

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

SEVERABILITY

If any provision of these Terms is, or is found to be, unenforceable under any applicable law, that will not affect the enforceability of the other provisions of these Terms, or the enforcement of the Terms as a whole.

VARIATION OF THE TERMS

DGCL shall have the right to revise these Terms at any time and as it may deem it appropriate. By using the Website, you are expected to review the Terms on a regular basis to ensure that you understand all the terms and conditions governing the use of the Website. These Terms were most recently updated on [●]. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change. 

ASSIGNMENT

DGCL shall have the right to assign, transfer or sub-contract its rights and obligations stipulated under these Terms without any notification or consent required. You may not assign, transfer or sub-contract any of your rights or obligations stipulated under the Terms. 

GENERAL TICKET TERMS AND CONDITIONS

All tickets sold online are the property of DGCL of Bujairi Terrace and At-Turaif (“Precinct”). Entry to and use of the Precinct are subject to specific product terms and conditions, general terms, and conditions and those set out below: 

  • All visitors to the Precinct must comply with the rules and follow DGCL’s instructions. 

  • Children aged fifteen (15) and under must be accompanied by a responsible adult. 

  • Children aged twelve (12) and under can enter the Precinct for free. 

  • Government-issued photo ID may be required as proof of age. 

  • Food and drink are not permitted to be brought into the Precinct (other than in certain circumstances, including for medical purposes, medically indicated nutritional supplements and baby food/baby formula). 

  • All ticket holders can request a change of date up to twenty-four (24) hours before the access date by calling +966 92 0021 727. 

  • Tickets can be purchased through the Website or on the website of an authorized third party only. Tickets purchased fraudulently or from an unauthorized third party are invalid, and DGCL accepts no responsibility for tickets purchased through unauthorized third parties. 

  • All tickets permit one-time entry to the Precinct and are valid for the selected date only.  

  • Admission and use of the Precinct are at the visitor’s sole risk, and, to the maximum extent permitted by law, DGCL accepts no liability for loss, injury or damage sustained in the Precinct. 

  • All tickets holders and their belongings may be subject to search when entering the venue. Prohibited and dangerous items will be confiscated. 

  • DGCL reserves the right to deny admission or remove visitors from the Precinct for any reason. 

  • Purchase of a ticket does not guarantee table availability in the Precinct’s restaurants. An individual restaurant reservation must be made to secure the reservation of choice. 

AT DIRIYAH

Standard operating hours of the Precinct are set out on the Website. Operating hours are subject to change and may change at short notice. 

The following items and/or behaviors are not permitted within the Precinct: 

  • Abusive or unruly behavior, whether verbal or physical. 

  • Weapons of any kind or potentially dangerous items including illicit drugs and substances. 

  • Clothing with offensive language or content. 

  • Clothing that identifies the wearer as emergency personnel, unless the individual is an on-duty member of the emergency services. 

  • Outside food and beverage brought onto the premises (except where required for medical purposes, medically indicated nutritional supplements and baby food/baby formula). 

  • Smoking in non-designated areas. 

  • Pets (except for service animals in special cases as determined by us). 

  • Coolers, suitcases, and bags with wheels. 

  • The use of two-wheeled, self-balancing electric vehicles, including segways, e-scooters or bicycles. 

  • The use of recreational devices such as remote-control drones, toys, scooters, inline skates, skateboards, or shoes with built-in wheels. 

  • The use of portable speakers and other handheld devices to play loud music and/or other audio files. 

  • The sale of goods or services or the display of goods or services for sale unless the seller or service provider is in possession of a valid license and permit. 

  • Photography, videotaping, or recording of any kind for commercial purpose without DGCL’s prior written approval. 

  • Unlawful or immoral behavior. 

  • DGCL reserves the right to deny admission for any reason and to remove visitors from the Precinct if they fail to comply with these terms and conditions or any other applicable rules, regulations, or instructions. In these instances, there will be no right to refund.Please read safety signs and always follow the directions of DGCL’s staff. 

  • Dress and appearance must be suitable for a public space and in keeping with the culture and values of the Kingdom of Saudi Arabia. 

  • All vehicles entering the precinct must reduce all noise upon entry. 

  • Children must be always supervised. 

  • Smoking (including electronic cigarettes) is not permitted inside the Precinct buildings. Smoking is only permitted in designated areas. 

  • Belongings must not be left unattended in the Precinct. 

  • The safety and security of all visitors is of the utmost importance to DGCL. By entering the Precinct, the visitor consents to searches, screenings and other security checks. 

  • The visitor accepts personal responsibility to ensure his/her own safety, taking into account any pre-existing medical conditions. 

  • Use of the Precinct is at the visitor’s sole risk. DGCL accepts no responsibility for any loss, injury or damage sustained within the Precinct and the visitor waives all claims against DGCL in this respect, to the maximum extent permitted by law. 

CLOSURES AND UNAVAILABILITY

DGCL will use all reasonable efforts to keep visitors informed of any changes to operating hours of the Precinct via the Website and communication platforms. However, DGCL reserves the right, without prior notice and without refund, liability, or compensation, to change operating hours, to close any area of the Precinct temporarily, and restrict the number of persons having access to the Precinct. 

PARKING

The Precinct’s parking facilities are for the use of visitors only. 

Parking is charged on an hourly basis. 

Vehicles may not be left in the Precinct’s parking facilities overnight. 

Vehicles are parked at the owner’s risk. 

PHOTOGRAPHY AND FILMING

Areas within the Precinct and its grounds are monitored by CCTV. 

DGCL reserves the right to stop picture taking or video recording and confiscate any inappropriate material. 

DGCL may film, sound record, or photograph public areas in the Precinct in accordance with applicable law. Buying a ticket affirms visitor consent to the filming, sound recording and/or photography and possible subsequent use/broadcast/publication of such film, recordings or photographs and the visitor agrees that: 

  • copyright in these materials rests with DGCL or third parties specifically authorized by DGCL (“Authorized Party”); and  

  • DGCL or any Authorized Party may use, broadcast, and use such images in perpetuity in any material in any format whatsoever, to the extent permitted by applicable law.  

LIABILITY AT DIRIYAH

The visitor accepts a duty to take reasonable steps to ensure his/her own safety, taking into account any pre-existing medical conditions. 

Entry into and use of the Precinct is at the visitor’s sole risk. DGCL accepts no responsibility for any loss, injury or damage sustained within the Precinct, to the maximum extent permitted by law. The visitor confirms that DGCL, its affiliates, owners, sponsors, lessors, licensors, staff agents and representatives are not responsible for any loss, injury or damage sustained by the visitor or to his/her property and waives all claims against DGCL in this respect, to the maximum extent permitted by law. 

Liability for indirect, special, or consequential losses is excluded, to the maximum extent permitted by law. 

DGCL does not limit liability for death or personal injury caused by its negligence. 

In the event of an unforeseen Precinct closure, or partial closure, DGCL is not responsible for accommodation, travel or other costs incurred by visitors. 

RIGHT TO AMEND

DGCL reserves the right to amend these Terms at any time, by updating this page and recommends visitors check for updates regularly.

ENTIRE AGREEMENT

These Terms including DGCL’s privacy policy and any disclaimer contained on this Website, constitute the entire agreement between you and DGCL in relation to your use of this Website, and supersede all previous agreements in respect of your use of this Website. 

DGCL is not authorized to do business in every jurisdiction. Information published on this Website may contain references or cross-references to goods or services that are not available in your jurisdiction. 

APPLICABLE LAW AND JURISDICTION

These Terms will be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. All disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia. 

CONTACT US

For further information, or inquiries about these Terms, please contact: 

Name: The Diriyah Gate Company Limited 

Address: 8500 Prince Sattam Ibn Abdulaziz St. – Al Shohda Dist. AD DIR’IYAH-Riyadh 12572 – 4000, Kingdom of Saudi Arabia 

Phone: 92 000 26 22 

Email: [email protected]